FAQ

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Additionally, you can read our Terms and Conditions HERE.

Escape Rooms is a real-life escape game experience based on the Japanese online game, 'Takagism'. Players are locked inside a themed room, and need to work as a team to solve a series of puzzles, riddles and hints in order to escape within the 60 minutes time limit.

It is a fun and memorable experience to enjoy with your friends, colleagues or family. The game is very challenging but gives you a great sense of achievement and encourages you to work together with your team to solve the puzzles. We're convinced you'll enjoy it - give it a try!

We recommend 3-7 players for Pharaoh's Chamber, Project DIVA and The dark side of the moon. Unfortunately, Room 33 can only take up to 6 players due to limited space at one part of the game.

The minimum team size is 3 players for all rooms. However we had many teams of two who also enjoyed the game. At the moment we do not have a set price for two players. Should you still consider taking on the challenge, we would kindly ask you to book a 3 players game. Due to the size of the game room, we can't accommodate any extra player more than the maximum group size.

While there is no restriction on age, the puzzles may be too demanding for those under 12, so they may not fully enjoy the game. Children under 16 must be accompanied by an adult.

Our rooms are fairly spacious with high ceilings (2.8m) and reasonable size (The smallest section is similar size to a single bedroom). We can leave the entry door unlocked if it helps you to feel more comfortable.

You can book online via our website. Once you select an available time slot you will have 20 minutes to complete the payment in order to secure the booking.

This is a live event game, and once the booking is confirmed, we can not accept any cancellations, or give any refunds. However you can reschedule the game for another time by giving us at least 7 day's notice. For reschedules, please contact us by email to booking@escaperooms.co.uk, or by phone at +44 (0)207 403 7179.

You are welcome to bring extra people to join your game. Additional players need to pay £20 per person upon arrival and you are ready to escape!

Please try to arrive 10 minutes before your booked session for your briefing and introduction.

Please contact us for any Corporate Event requests, as we can make special arrangement to suit your needs.

No alcohol is allowed in the room. If any team member is under influence of alcohol or drugs, he/she will be turned away, and no refund will be given.

We are sorry that the game rooms are in a basement, and we lack the space to build a wheelchair access.

Please do NOT take picture or video recording inside the room. Also please do not reveal any of the tricks, puzzles and solution to the public. It will spoil the game.

By Underground and Train: Nearest station is London Bridge Station within 6 minutes walk.
By Bus:The Borough (London), Abbots Lane (J) - Buses 47, 343, 381, RV1, N47, N381
Bermondsey, Tooley Street City Hall (Stop M) - same as above

For Project D.I.V.A and The dark side of the moon at Angel venue, please note that NO high heels are allowed in the game. These games feature physical obstacles, and should not be played in high heel shoes. We recommend casual wear for these games. For Pharaoh's Chamber and Room 33 at London Bridge, there is no dress code requirement. Many thanks for your kind understanding.

Note: For aditional information feel free to Contact us